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Will AI replace real estate agents? What ILO and BLS data show

Updated

Online listings, price estimates and AI chatbots that answer questions about homes have made many buyers and sellers wonder whether they still need an agent. For agents, the question is whether AI will cut them out of the deal. The data shows low generative AI exposure for the job, and points to the housing market, not AI, as the main force on agent employment.

The short answer: the available data does not point to AI replacing real estate agents. The ILO's 2025 index places real estate agents and property managers in its minimal exposure band. The US Bureau of Labor Statistics projects slow growth for real estate brokers and sales agents from 2025 to 2035 and links its outlook to credit conditions, prices and interest rates rather than to AI. AI is taking over much of the paperwork and marketing; the deal itself stays with people. Projections are estimates, not guarantees.

How exposed real estate jobs are

The International Labour Organization scores occupations' tasks from 0 (cannot be automated with generative AI) to 1 (could be done without a human operator), and groups them into gradients from 1 to 4, with 4 the most exposed; below them sit minimal exposure and not exposed (ILO Working Paper 140, 2025).

Occupation (ISCO-08)ILO categoryMean task score (0 to 1)
Real Estate Agents and Property ManagersMinimal exposure0.35
Trade BrokersGradient 20.44
Valuers and Loss AssessorsGradient 20.45
Commercial Sales RepresentativesGradient 20.49

Real estate work combines showing properties, negotiating, local knowledge and guiding people through a large, stressful decision, which keeps exposure low. Valuation, which is more about data and documents, scores higher.

Hiring outlook to 2035

The BLS projects overall employment of real estate brokers and sales agents to grow 2 percent from 2025 to 2035, slower than average, with about 40,400 openings a year. It says tighter credit regulations and increasing real estate prices may force some people to keep renting rather than buy, which may mean fewer new jobs for agents, and that the market is highly sensitive to the economy: during downturns or periods of rising interest rates, work for brokers and agents often slows. The BLS also notes that all states require real estate brokers and sales agents to be licensed (BLS Occupational Outlook Handbook).

What AI tools handle now

  • Writing listing descriptions and marketing emails.
  • Answering first questions from buyers and renters online.
  • Producing first-draft market summaries from public data.
  • Scheduling showings and follow-ups.
  • Organizing documents and checklists for each transaction.
  • Staging photos virtually and producing social posts.

What stays with the agent

  • Local knowledge: streets, schools, noise, what the photos leave out.
  • Negotiation: reading the other side and getting a deal done.
  • Guiding clients: a home purchase is a major financial and emotional decision.
  • Showing properties and handling inspections, repairs and surprises.
  • Checking AI output: AI tools sometimes produce plausible but false content, a risk NIST calls confabulation (NIST AI 600-1). A wrong detail in a listing is the agent's problem. See checking AI output.
  • Client data care: deciding what personal and financial information AI tools may see. See AI agents and personal data.

The job from here

For many agents, AI is becoming a marketing and admin assistant that frees time for clients, showings and negotiation. The parts of the job most at risk are the ones that were already being pushed online: basic listing information and first questions. Agents who build strong local networks and use AI tools to handle the paperwork have the most to gain. Property managers follow a similar pattern, with tenant communication and admin moving to AI tools while inspections, maintenance and disputes stay with people.

Related guides: will AI replace financial advisors?, will AI replace marketing jobs? and will AI take my job?

Pay and how to get in

The US Bureau of Labor Statistics puts the median annual pay for real estate brokers and sales agents at $57,400 in May 2025, against $50,980 for all workers. The typical education needed to enter is: high school diploma or equivalent. See how this job compares in AI exposure by pay and AI exposure by education level.

Questions and answers

Will AI replace real estate agents?

Current evidence says no. The ILO places real estate agents and property managers in its minimal exposure band, and the BLS projects 2 percent US growth for brokers and sales agents from 2025 to 2035.

How exposed are real estate agents to AI?

In the ILO 2025 index, real estate agents and property managers score 0.35, in the minimal exposure band.

What affects real estate agent jobs most?

The BLS links the outlook to credit conditions, house prices, interest rates and the wider economy rather than to AI.

What real estate work can AI not do?

Local knowledge, negotiation, guiding clients through a big decision, showing properties and handling surprises during a sale.

Will AI replace property managers?

Admin and tenant messages are moving to AI tools, but inspections, maintenance and disputes still need people. The ILO groups property managers with real estate agents in the minimal exposure band.

Sources